Collaboration brings together cloud and AI expertise to simplify and speed up enterprise automation through joint go-to-market initiatives, co-innovation and deeper technology integrations This ...

As a streaming market leader, the video technology provider became an early adopter of Amazon Q, a generative AI–powered assistant, to increase customer support efficiency and quality ...

Zendesk also named AWS Customer Experience Partner of the Year (Technology) - Global for driving customer success while helping businesses adapt and grow As customer expectations rise and contact ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced a new strategic collaboration agreement (SCA) with Amazon Web Services (AWS), to transform how businesses deliver customer service ...