When policies change, frontline employees are often left to deal with the fallout. One retail cashier found this out the hard way when one rude customer caused a dramatic scene over an outdated form ...
An angry customer allegedly threatened a supermarket clerk with a nail clipper after she was told she could not take ...
Add in customers constantly getting confused about tour times, and you’ve got a recipe for disaster. This employee was new, ...
The internet has rallied around a millennial woman who stood up for a teenage grocery store worker after a middle-aged woman criticized her to the point of tears. Reddit user u/Anno_Pri24, a ...
The 48-year-old suspect, upset about waiting for an online order, was caught on video allegedly throwing hot coffee at the ...