If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

When an appliance breaks, do you shell out for a costly repair, or spend even more on a replacement? Here's a good rule of ...

We spoke with three appliance experts to find the most reliable refrigerator brands. We also asked them for their favorite ...

Conventional wisdom says to skip extended warranties, including the appliance repair programs offered by CenterPoint (Home Service Plus) and Xcel (HomeSmart). Generally, they don't pay for themselves.

There aren't a lot of fancy new appliances in John Sowden's Swartz Creek home. "I don't get rid of anything," he said. "Even if it's 20 year old, it doesn't bother me because I can usually fix it. I ...

As a writer for Forbes Home since 2021, Emily specializes in writing about home warranties, solar installations, car transportation and moving companies. With a background in journalism and experience ...

Amber Lise is trapped in an eight-week ordeal with Best Buy over a malfunctioning microwave oven. Best Buy repeatedly denies ...

If you’re like many of us, you want to make sure you get your money’s worth on your home appliances — and you might not have the budget to pay for a big repair or replacement in the event something ...

When Karen Burket’s 7-year-old dishwasher stopped working late last month, she had one thought: “We’re thankful it’s not the refrigerator,” says Burket, a research nurse who lives in Maumee, Ohio, ...

APPLIANCE SHOPS. TAKE A LOOK OF THE FEW GOOD PATIENT, THE LONELY. REMEMBER THE DECADES LONG AD CAMPAIGN WITH THE BOARD MAYTAG REPAIRMAN BECAUSE THERE WERE NO APPLIANCES TO FIX THAT’S BEEN PUT ON ICE ...