With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything you need to know. If you’ve ever called a company and been greeted by a ...

DTC was able to leverage its position to sell the city a speech-enabled auto-attendant system, increasing its own revenue while meeting the need for a better solution to handle City Hall's incoming ...