A new automated text messaging service may curb opioid abuse and reduce the likelihood of relapse while also decreasing treatment costs, according to researchers at Washington University School of ...

SEATTLE--(BUSINESS WIRE)--Infobip, a global cloud communications platform enabling businesses to build connected experiences across all stages of the customer journey, today announced the results of a ...

Companies are accelerating adoption of cloud-based messaging management as digital communication volumes exceed manual handling capabilities, according to recent market analysis. The global messaging ...

Telos Corporation announced that it has been awarded a $14 million contract by the Defense Information System Agency (DISA) to support the Automated Message Handling System (AMHS) for the DISA ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

An innovative project at SECAmb is in the running for a prestigious HSJ Digital Award.