Perhaps automated voice response phone systems should have an extra option that allows callers to listen to meditation tapes. It seems I’m not the only one that gets instantly hot-under-the-collar ...

Calling a company and reaching a human operator-receptionist these days is about as rare as hitting the Mega-Million. The strange thing is, the companies that are the most likely to let an automated ...

DES MOINES, Iowa (AP) -- The Iowa Democratic Party has filed a lawsuit against its former automated telephone service, claiming it misdialed calls and annoyed voters in 2004. The lawsuit claims ...