While perhaps not as light as their inventory levels nowadays, dealerships appear to be short on personnel, too, especially in the departments that generate the most store revenue. Like many ...

Artificial intelligence is rapidly becoming part of the car-buying process, and new research suggests many shoppers are already turning to AI tools for help choosing their next vehicle. While the ...

Digital retailing tools are increasingly common at dealerships as they embrace time saved and the more personalized customer service that technology creates, according to a new Cox Automotive study.

Do electric vehicles really offer a lower cost of ownership than gas-powered vehicles? According to a new study by Vincentric, that’s true for less than half of EVs. The automotive data firm’s 2025 ...

As new-vehicle prices rise, more consumers continue to shift to the used-vehicle market, according to a Cox Automotive study. In another finding, the study said new- and used-vehicle customers who ...

Cold weather has always been the quiet caveat in the electrification story. A new study from AAA puts precise numbers behind ...

New study examines consumer and dealer perspectives on EV sales, service and maintenance. Consumer EV consideration is growing, but EV affordability continues to be the top sales barrier. Dealers feel ...

Overfuel finds less than 1% of websites from North America’s leading automotive dealers meet basic performance and consumer experience standards INDIANAPOLIS--(BUSINESS WIRE)--Overfuel, a website ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

TROY, Mich.: 12 Dec. 2023 — Against a backdrop of shrinking margins and strained profitability, auto lenders need to do everything they can to deliver stand-out customer experiences while reducing ...