Empowering enterprises to reimagine traditional contact centers, Avaya Infinity™ transforms fragmented experiences into authentic connections that nurture relationships and build loyalty Avaya ...
Many businesses struggle with disconnected systems and rigid business processes. Avaya Infinity™ Platform is here to cut through the noise. Delivering outstanding customer and employee experiences is ...
RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it has acquired CTIntegrations, a ...
Avaya's Avaya Infinity platform will support Model Context Protocol (MCP). Created by Anthropic, MCP is the open standard that allows artificial intelligence models to securely and reliably interact ...
DENVER--(BUSINESS WIRE)--Avaya ENGAGE 2024 --Today at its premier customer experience event, Avaya, a global leader in Customer Experience solutions, unveiled a series of important enhancements to the ...
Welcome to this week’s No Jitter Roll, our regular roundup of product news in the enterprise communication technology space. This week, we cover Apex CX-AI becomes available on AWS Marketplace, Avaya ...
In this week’s No Jitter Midroll (NJM), we catch up on some of the Avaya news out of Avaya Engage, including Calabrio’s latest integration with Avaya; Alvaria’s expanded partnership with Avaya; ...
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