The Certified BPO Master Trainer (CBMT) credential from the BPO certification Institute (BCI) is finally on the horizon and the Outsourcing Professional Certification Council (OPCC) has completed its ...

Kenya’s Business Process and Outsourcing (BPO) industry has received a boost after an international trainer and certifier pitched camp in Nairobi. The world’s largest Standards and Credentialing body, ...

BPOs are now proving to be good training grounds and finishing schools for hordes of cross-industry professionals and graduates who have embraced high-growth careers in this burgeoning industry. BPOs ...