IBM has secured a two-year, AU$141 million extension on its mainframe contract with Centrelink, boosting the term of the deal to six years with a total value of AU ...

Centrelink has a problem with its automated debt-collection system. His name is Daniel Angus, and he's "one pissed off data nerd." Claire Reilly was a video host, journalist and producer covering all ...

Centrelink’s new automated data-matching system is a source of ongoing controversy. It has resulted in a significant increase in the number of current and former welfare recipients assessed as having ...

The ongoing furore over Centrelink’s automated debt recovery program has highlighted a perfect storm of poor and worsening service delivery in the federal government’s premier service delivery agency.

Centrelink offices and call centres will be closed for the public holidays on Good Friday and Easter Monday. (Source: Getty) ...