Card-not-present merchants are battling increasingly frequent friendly fraud. That type of fraud the I don t recognize or I didn t do it dispute occurs when a cardholder makes a purchase, receives the ...

After the Oct. 1 EMV liability shift takes effect, the process of handling chargeback disputes could get messy for merchants unfamiliar with the new factors in play. Merchants will face more questions ...

Chargebacks are a common issue, especially in the banking sector. It happens when any purchase or payment gets reversed, and the customers get their amount back because of the initiated dispute with ...

Card-not-present (CNP) merchants are a lot like tight-rope walkers. Between the influx of fraud (both counterfeit fraud and “friendly fraud” chargebacks), most merchants have a hard time finding a ...

When credit card and debit card holders identify fraud or abuse, they need some way to intervene and recover their funds. This form of payment reversal is what we ...

Chargebacks can be a challenging and potentially harmful process to businesses, as although originally introduced as a consumer protection tool with good intentions, the ease of the chargeback process ...

Accertify Inc. this week announced a service aimed at automating most of the functions merchants must follow to contest a chargeback, regardless of the payment method used for the original transaction ...

Imagine losing billions in e-commerce revenue because consumers are taught how to game the chargeback system. This is the harsh reality facing digital marketplaces like Uber, Airbnb, Turo, and Etsy as ...

Troy Segal is an editor and writer. She has 20+ years of experience covering personal finance, wealth management, and business news. Investopedia / Julie Bang A chargeback happens when a charge is ...

National Payment Corporation of India (NPCI) has announced a modification in UPI chargeback rules and procedures per a circular dated June 20. The latest announcement has simplified the rules which ...