The Department of Homeland Security Office of Emergency Communications (OEC) released the first ever National Emergency Communications Plan (NECP) on July 31, 2008. This plan is and will continue to ...

The U.S. Department of Homeland Security’s (DHS’s) Office of Emergency Communications (OEC) has developed the nation’s first National Emergency Communications Plan (NECP). The plan will be the center ...

In the thick of January's ice storm, when hundreds of thousands of residents wanted to know when their power would be restored, the Nashville Electric Service failed to follow its own storm response ...

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Plan incident communications in advance to reduce confusion and protect people during emergencies. Define clear communication roles and authority, so messages are accurate, timely, and consistent.

Williamstown is working to improve communications with residents. The town manager told the Select Board last week that the ...

A crisis never seems to occur at 11:30 a.m. on a Wednesday when your management team is already huddled for a regular meeting. Accidents, storms, outages and fires all seem to happen in the wee hours ...

The answer to the question of who needs a crisis communications plan is: every organization. In today’s world, no one can hide. Transparency is here to stay. Therefore, when the worst happens, every ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

Solid communication is the foundation of any successful business. Every employee needs to be on the same page as upper management when it comes to messaging, and that unified message needs to reach ...

Jamestown Public Schools Public Relations Specialist Cameron Hurst updates the school board on the district’s Strategic Communications Plan. P-J photo by Michael Zabrodsky Jamestown Public Schools is ...