CallMiner is recognized by QKS Group for its advanced AI, platform scalability, and customer experience capabilities for fourth consecutive year Artificial intelligence (AI) continues to transform the ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it has been recognized as a ‘Leader’ in Everest Group's Conversational AI Products PEAK Matrix® Assessment 2024 out of 25 ...

Conversational marketing stands as a dynamic approach that emphasizes real-time dialogue with customers, fostering deeper engagement and relationship building. With the integration of artificial ...

For the second consecutive year, Engageware is recognized as a Major Contender in Everest Group's Conversational AI and AI Agents in Customer Experience Management (CXM) Products PEAK Matrix® ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Walk into any CMO’s or commerce leader’s office and you’ll find dashboards everywhere: ...

SANTA CLARA, Calif., Oct. 10, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced today that it has been recognized as a Star Performer by Everest ...