CEO of Crisis Control Solutions LLC & Schwenk AG, a leading expert in risk and crisis management for the automotive industry. Crisis leadership transcends the routine challenges of daily management, ...

The coronavirus pandemic has brought the issue of crisis leadership front and center. Compared to most crises, which are usually at the regional or national level, this is a much larger global crisis.

What is crisis leadership? Characteristics of effective crisis leadership The role of emotional intelligence in crisis leadership Challenges faced by crisis leaders Key steps in crisis leadership In ...

This course focuses on crisis leadership and how leaders, their teams, and organizations rise to the challenges of unexpected, high-stakes situations. More specifically, it examines how the exigencies ...

Stakeholders have the right to information and explanation about what leaders do and don’t know about an ongoing situation. Unfortunately, empathy tends to take a back seat during stressful times.

Crises are an inevitable part of leadership, challenging the resilience of both leaders and institutions. In these moments, leaders must make tough decisions under immense pressure, and how we respond ...

Universities face events that can erupt quickly and without warning—from severe weather to public health emergencies to campus safety concerns. Communicating during these fast-moving events can mean ...

Crisis leadership is an imperative for leaders at all levels of our institutions. There is a growing recognition that the challenges facing higher education require a bold response–one that draws upon ...