With artificial intelligence redefining how consumer-facing products are constructed, the capacity to distill and respond to the voice of the customer has emerged as a hallmark capability for ...
AI has erased the old divide between customer experience and data infrastructure. Marketing and data engineering now function as one connected discipline. Historically, customer experience has ...
2. IBM Customer Engineers Memorandum, - 1401 Engineering Changes - followed by numerous other documents, oat least one dated as late as 1964, mainly concerned with engineering changes for the IBM 1401 ...
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