The U.S. government is transitioning to electronic payments for Social Security and federal benefits, leaving many wondering how to adapt. If you don't have a bank account, the Direct Express card ...

Federal benefit recipients will soon be required to choose between Direct Deposit and the Direct Express debit card as traditional paper checks begin to phase out. A deadline set by the U.S.

Avoid using an automatic login feature that saves your password. Change your password at least every 72 days. If you have a bank or credit union, make it a point to use online banking services so you ...

CINCINNATI--(BUSINESS WIRE)-- Fifth Third Bank, National Association, (Nasdaq: FITB) today announced it has been designated by the U.S. Department of the Treasury’s Bureau of the Fiscal Service ...

The ABC News Fixer helps a victim of identity theft get charges reversed Feb. 18, 2014— -- Dear ABC News Fixer: My complaint is with Direct Express, the card the government uses to issue my ...

My grandmother, who has dementia, agreed to receive her Social Security benefits via the Direct Express card in 2014. Apparently, the card was mailed and my grandmother misplaced it or threw it out.

The Bank of New York Mellon Corporation (BK) announced it has been selected by the U.S. Department of the Treasury’s Bureau of the Fiscal Service as the financial agent for the Direct Express prepaid ...

CHICAGO (CBS)-- A debit card nightmare has left an 80-year-old Chicago woman with no way to access her Social Security money. Her family said it has been going on for weeks, with no solutions from the ...