Mohamed A. El-Erian is a Bloomberg Opinion columnist. A former chief executive officer of Pimco, he is president of Queens’ College, Cambridge; chief economic adviser at Allianz SE; and chair of ...

It happens to the best of us -- Expectation Alignment Dysfunction, or EAD. If you haven’t experienced it yet, you probably will. It’s fast becoming the leading killer of Employee Engagement and a ...

We’ve heard this morsel of wisdom for decades -- effective leaders are good at managing employee expectations. It feels right, or at least intuitive. It’s simple. It makes sense. But does this advice ...