ROCHESTER N.Y. (WHEC) — Let’s answer a Good Question about Rochester Gas & Electric and New York State Electric & Gas. This is a separate issue than what our investigative team has been covering.

Wet-gas and multiphase metering technologies, developed during the past 15 years, provide compact and accurate measurement systems that can replace conventional gravity-based test separators. The ...

Ice and snow accumulation can interfere with the proper operation of the gas meter given it needs to be able to release gas in case of a malfunction. Snow removal activities can also pose a hazard to ...

Mary Carpenter, 85, stands outside her home near her gas meter. She is battling Atmos because she doesn't believe her monthly bill is accurate. My Atmos gas bill went from $271 to $428 this month. We ...