Erika, a self-professed frequent flyer, was allegedly subjected to size-discrimination by a Southwest gate agent, who tried ...

Traveler recounts airport dispute that escalated into a formal complaint before receiving acknowledgment from the airline.

It's no secret that people will do a lot of things to be more comfortable on an airplane. Recently, one Salt Lake City gate agent decided to make her day ...

Gate agents will get rewarded for helping airlines charge more baggage fees. When you look at airlines with the highest rates of complaints, discount airlines generally top the list. In fact, when the ...

Boarding a flight feels like the home stretch after security, yet plenty of folks still hit snags right at the gate. Gate ...

From printed boarding passes clutched like precious artifacts to overhead bin hovering that would make a helicopter pilot ...

You've packed your bags, checked in online, and arrived at the airport with plenty of time to spare. Then, at the very last ...

More and more airlines are forcing passengers to tag and gate-check their bag, just as they are about to board. Why flying ...

Most air travelers have been in this scenario: waiting their turn to board a flight as fellow passengers shove their carry-on bags in the metal bag sizers to prove they comply with the airline's ...

A missed connection at a major hub exposes debate over strict boarding cutoffs and airline discretion.

Add Yahoo as a preferred source to see more of our stories on Google. Getty Each airline’s boarding pass has a different design, but the basics are all there. Your seat number, departure time, airline ...