When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

All Covered, the IT Services division of Konica Minolta Business Solutions U.S.A., and one of the nation’s top ranked IT Services companies, has acquired the assets of America’s Remote Help Desk of ...

Your free business.com+ membership unlocks exclusive tech deals and advisor support Business.com aims to help business owners make informed decisions to support and grow their companies. We research ...

Chrome Remote Desktop is easy to set up, but it’s also limited to relatively basic features. Paid solutions offer better functionality for some business contexts. Why you can trust TechRadar We spend ...

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

Remote desktop software is critical for many businesses, enabling users to access computers from a remote location. This can be incredibly convenient for a variety of reasons—for example, IT admins ...

How to share your desktop for remote support with Chrome Remote Desktop Your email has been sent When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...