Many small-business VARs may never have had access to phone revenue before because they lacked experience selling PBX solutions. But the game is changing. Hosted VoIP services are not only opening the ...

Why You Should Care: Whaleback's gradual expansion has earned it 12 straight quarters of growth, a loyal channel following in the Northeast U.S. and a robust mix of solution providers specializing in ...

LAS VEGAS — Avaya Inc. last week announced a set of subscription-based IP telephony, call center and voice-mail services for businesses — an unusual move for a networking equipment vendor, since ...

Last week, we looked at what consumers and small office/home office VoIP users can do to ensure VoIP call quality. This week, we’d like to offer some suggestions about what the enterprise can do from ...

Opinions expressed by Entrepreneur contributors are their own. As small businesses continue to play a significant rolein the changing economy, technologies addressing their unique requirementsfollow ...

The news from VoiceCon 2009 continues to pour in this Monday morning, perhaps fueled by sunny Orlando skies and a forecast high of 80 degrees. 8×8, the provider of 8×8 Virtual Office and the Packet8 ...

Looking for recommendations of any hosted pbx service. I need a basic autoattendant and to supply 3 home office workers with telephones, extensions, and voicemail. I was looking at ring central, but I ...

The cost savings, increased functionality, and improved productivity and mobility offered by Voice over Internet Protocol is fast making it a priority among firms. But what are key factors to consider ...

When you choose a top provider, maintaining VoIP security and encryption is no harder than using a strong password. Here’s how to get set up. Any modern business using a Voice over Internet Protocol ...

In our VoIP models and services: Complete guide, you'll learn why VoIP is not one size fits all. With clear, concise explanations of existing VoIP business models and deployment methodologies, you'll ...