Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

Social media strategist Scott Kleinberg joins Bob Sirott to talk about how to troubleshoot and fix your computer, internet, and phone issues. He also explains what you should do if your password isn’t ...

Whether it’s your phone, your computer or even your smart TV, chances are pretty good that something will go wrong, requiring you to troubleshoot. The device could stop working entirely, apps might ...

Troubleshooting slow internet on a fast computer by optimizing Wi-Fi performance, checking network equipment, and identifying common connectivity issues. Pixabay, Bru-nO Internet speed problems can be ...

I wore the world's first HDR10 smart glasses TCL's new E Ink tablet beats the Remarkable and Kindle Anker's new charger is one of the most unique I've ever seen Best laptop cooling pads Best flip ...

If your PC turns on and the fans spin up, but nothing is displayed on the screen, there's a problem that needs fixing. It might be one of the more common ones and be relatively easy to fix, or it may ...

Troubleshoot a computer won’t turn on issue with simple, safe steps. Learn to fix common PC power issues and streamline troubleshooting computer startup problems at home. Pixabay, Pexels When a ...

I wore the world's first HDR10 smart glasses TCL's new E Ink tablet beats the Remarkable and Kindle Anker's new charger is one of the most unique I've ever seen Best laptop cooling pads Best flip ...