We’re facing a crisis of customer centricity. Most companies recognize customers as the necessary focal point of business operations, but the philosophy tends to fall apart in the execution. To bridge ...

Forbes contributors publish independent expert analyses and insights. I write about the psychology of leadership, tech and entrepreneurship. While the human quest of meaning is perennial, the answers ...

Add Yahoo as a preferred source to see more of our stories on Google. Not all human values come through equally in training AIs. RerF/iStock via Getty Images My colleagues and I at Purdue University ...

Many of the challenges we address here were evident to the pioneers of medical decision analysis of the 1950s 7 and to scholars in subsequent decades 8-11 who conducted careful and creative studies of ...

In a recent review article published in The New England Journal of Medicine, researchers review how human values can be incorporated into emerging artificial intelligence (AI)-based large language ...

For a technology that once felt like science fiction, artificial intelligence (AI) has grown up fast. It is no longer new, no longer surprising, and no longer something that belongs only in research ...

Ike Obi does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...