Often dismissed as a ‘soft’ discipline, it’s actually the most practical route to value creation. We have a growing problem ...

Human-centered design is crucial in healthcare—but it’s often invisible. Rooted in systems thinking, it considers the broader ecosystems that shape patient needs. Design can make or break a patient’s ...

As institutions struggle with eroding trust, climate risk, and the ethical implications of artificial intelligence, a new ...

In the complex and ever-evolving landscape of state and local governments, the need for modernization that addresses citizens’ frustrations is more important than ever. Human-centered design is a ...

The term “human-centered design,” or HCD, came into vogue more than a decade ago as a way to describe a new approach to the delivery of government services and to elevate government activities overall ...

The AI landscape continues to evolve at a rapid pace, reflecting the accelerating speed of innovation across sectors. The potential integration of OpenAI’s models into Google’s Chrome browser is an ...

For too long, topics like menstruation and menopause were considered taboo. Thankfully, advertising, social media—and now design—have not only helped break the silence but have empowered women to ...

What is our vision of public spaces from the past? Consider, for instance, a park—arguably the most iconic example of this typology. It is an environment designed with winding paths and rest areas, ...

Pabitra Saikia is a Global Agile Program Management leader who currently serves as VP, Senior Change Delivery Lead at Truist Bank. Every enterprise today is, in essence, a technology organization. The ...

Artificial Intelligence (AI) has transitioned from the back-end enabler of financial services to the front end of fintech product interfaces. From robo-advisors to fraud alerts, from conversational ...