A couple that invented a gadget that helped fix McDonald’s chronically broken-down ice cream machines is suing the fast food giant for $900 million. Jeremy O’Sullivan and his partner, Melissa Nelson, ...

The popular e-commerce site iFixit wants Congress to allow it to fix the chronically broken ice cream machines used at McDonald’s franchises. The move comes a year after a couple sued the fast food ...

There are days where it feels like nothing will ever change and the best thing you can do is just learn to tolerate mediocrity. Today is not one of those days. Public ...

McDonald’s claims that it has a team devoted to the franchisees’ frustrations regarding ice cream makers, but the devices remain difficult to fix. Now, the Biden administration and the Federal Trade ...

An exemption by the Copyright Office will let franchisees work around restrictions to fix the finicky machines on their own. An exemption by the Copyright Office will ...

You'll have no trouble buying burgers at McDonald's. But ice cream? That's another story, as correspondent David Pogue discovered at one franchise's drive-through. "I'm sorry," he was told, "we ...

McDonald’s troubled ice cream machines are iFixit’s next right-to-repair target. McDonald’s troubled ice cream machines are iFixit’s next right-to-repair target. is a news writer who covers the ...