India call centers provide tech support to credit card companies, airlines and even police and fire departments in the United States. They too... India Call Centers Scramble To Adapt To Working From ...
GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...
NEW DELHI | Even as Indian call centers have thrived in the past decade, helping U.S. companies cut costs and creating hundreds of thousands of jobs here, they have faced a seemingly insurmountable ...
MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...
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