How to Test a Call Center Integration Before Buying Seats Your email has been sent If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to ...

Does “Off-the-Shelf” Contact Center Integration Really Work? Your email has been sent CRM and contact center solutions promise seamless integration in a few clicks, but that’s rarely how it goes. See ...

WILLMAR — Gov. Tim Walz recently announced more than $12 million in grants for job training, work readiness, internship and other employment development programs across the state, and the Community ...

River Edge Behavioral Health will open a new Adult Peer Support and Community Integration Center in Macon, offering wellness, ...

Director of National Intelligence, James Clapper, today announced the leaders of the Cyber Threat Intelligence Integration Center (CTIIC). Director Tonya Ugoretz will lead the center, with Maurice ...

Conversational AI is called Virtual Assistance, which allows free flow communication between user and BOT with help of NLP technology. It evolved over time from simple FAQ to intelligent Virtual ...

“You can’t help but be captured about what this is going to do, what this is going to mean for the community, and the number of veterans that are going to be served and helped, after they have signed ...

AIKEN — Ground was ceremonially broken May 27 on the campus of USC Aiken for the S.C. National Guard Cyber Integration Center and Readiness Center, two facilities costing a total of nearly $45 million ...