You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

Knowing what to say at work can make or break your success. Erin McGoff shares practical scripts and strategies to help you ...

Becca Kearl is on a mission to help people engage in political conversations even when they don't agree. She is the executive director of Living Room Conversations, a nonprofit that tries to help ...

Difficult conversations are an inevitable part of life. Whether it’s addressing a conflict with a friend, discussing sensitive topics with family, or providing critical feedback at work, these ...

Author, attorney, and conversation expert Jefferson Fisher helps us understand how to approach and engage in conflict. If you said “not well,” let conversation expert Jefferson Fisher offer you ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

Most everyone dreads the difficult, challenging conversation. This includes conversations in which we have to deliver unpleasant news, discuss a delicate subject, or talk about something that needs to ...