I just cleaned out the office junk drawer and found more than seven punch cards for everything from pizza to coffee. Clearly, they didn’t keep me all that loyal. All ...

Want to save more on travel? Here are some simple tech-driven hacks that you can consider to upgrade your travel experience and save more on your trips.

As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. If you are a retailer, you probably already have a loyalty ...

Travel smarter and stop overpaying with these proven travel hacks that can save you money, time, and stress. In this video, ...

Farnoosh Torabi, a finance expert and host of the podcast “So Money," joins TODAY to share the best ways to save during the busy spring travel season, including tips on using loyalty programs, finding ...

With restaurant traffic remaining down for a relentlessly long time, frequency has become a bigger focus for most brands. Consequently, loyalty programs have become a bigger battleground because, well ...

Loyalty is a habit. Most repeat behavior comes from habit or convenience, not brand attachment. Programs mask problems. Points-based loyalty programs often cover for weak experiences or lack of ...

Hand on your heart, how many loyalty programs have you signed up for just to get that 15% off welcome coupon and then immediately forgot about afterward? As David Beckham said: Be honest! Even in this ...