In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

Whether with family members or work colleagues, the ability to have a productive discussion when there is disagreement is increasingly challenging, especially when the discussion veers into politics.

The pandemic has created an entirely new workplace landscape — most notably reflected by the ongoing Great Resignation. But a new phenomenon has also recently emerged, the increase in conversations ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

Meetings are often where tough conversations happen, whether it’s about performance issues, project delays, or disagreements on strategy. These moments can be uncomfortable, but they are also ...

Navigating difficult conversations at work can be challenging, but they are essential for maintaining a healthy and productive work environment. Whether it’s addressing performance issues, resolving ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...