Online grocery shopping has the potential to increase food access for households in areas where supermarkets selling ...

Between the pandemic upending shopping habits five years ago and the economy causing consumers to tighten their purse strings in 2025, it’s been a tumultuous half decade for retailers.

Twenty percent of Americans buy groceries online, while over 80% have done so at some point in the past three years, research shows.

Emma Nicoson, a Google scholar, is exploring how to simplify online shopping for people with no vision or limited vision.

Online shopping has experienced massive growth over the past decade, leading to extensive research into how businesses merge ...

A new Criteo study finds that most shoppers now view online shopping as functional, overwhelming, and even lonely—sparking a renewed interest in in-store retail and personalized digital experiences.

The media storm surrounding these breaches may contribute to consumers’ hesitancy to trust retailers — especially while shopping online. In fact, 77% of international consumers report that they do not ...

Consumers have a host of concerns, from search engines and marketplaces to privacy and returns, according to the UPS 2019 Customer Experience Study of 18,000 customers in 15 countries.

The research uncovers that retailers are bolstering ecommerce shopping capabilities with CGI and AI to deliver more personalized and visually engaging online shopping experiences.

Online shopping is convenient, but it may be taking a toll on your mental health. Here's how to become a happier online shopper.

New U.S. levies on imports motivate more shoppers to get a jump start on replacing and refilling school backpacks, according ...

Shopping used to be simple. You walked into a store, tried on jeans, and decided in 30 seconds if they made your butt look weird. Today? Most of us shop online for everything — including clothes — and ...