Successful technology businesses prioritize innovation and focus on designing solutions that work the way people do. Creating a culture of innovation and human-centered design may seem like distinct ...

Does design guide usage, or does usage guide design? Students struggle to maintain focus, employees flinch under harsh lighting, and occupants withdraw from rigid spaces, often in response to ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...

Business leaders face ever-increasing pressure to move faster, spend wisely and deliver results in complex systems. Whether leading a company, a city or a public agency, many projects and initiatives ...

A typical design process looks like this: You get a bunch of requirements based on incremental improvements to an existing product or service, build the new offer, and ship it out to the world and ...