The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. In this dynamic environment, making informed, data-driven decisions has become a ...

STAMFORD, Conn.--(BUSINESS WIRE)--Retail and consumer packaged goods (CPG) companies are transforming operations and gaining powerful new business tools using AI and advanced analytics, according to a ...

STAMFORD, Conn.--(BUSINESS WIRE)--Retailers worldwide are turning to service providers for tailored data analytics capabilities to gain an edge on competitors, according to a new research report ...

From customer service interactions to inventory management, artificial intelligence (AI) is transforming retail business operations for the better. However, some of the hurdles to AI adoption may ...

After years marked by disruptions in everything from the labor market to the supply chain, it’s no big surprise that the top priority for retailers when it comes to AI is using the technology to ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

Nishith Rastogi is a Founder & CEO of Locus, a leading-edge technology company helping 300+ global enterprises gain excellence in logistics. In the retail world, apart from product price and selection ...

As customer expectations continue to rise and the traditional reactive models of customer service are increasingly proving to be inadequate, the quest for excellence in customer support today has led ...

Advanced analytics tools tailored to the retail industry can reveal a customer’s preferences and past behavior, even predicting what they are looking for when they go to a company’s website or store.