Customers with cloud services can now choose from three tiers of support, some of which will now be provided by AI.

SAP’s recent announcement that it will extend support for its Enterprise Core Components (ECC) for a further two years for customers buying standard support, or until 2030 for those purchasing ...

The artificial intelligence (AI) market is expanding rapidly. Enterprise AI spending surged eight-fold in 2024 according to the Menlo Ventures. This year is expected to be a banner year for AI ...

For the second year in a row, SAP is raising on-premises support costs. This time, however, it’s cutting innovation too. First came the carrot of lower costs in the cloud with the bundled Rise with ...

SAP has reported revenue of €7bn for the first quarter of 2024, an increase of 8%. It posted an increase in cloud revenue of 24% to €3.9bn while software licences revenue decreased by 26% to €203m.