Service NSW, the New South Wales government's one-stop shop for service delivery, in April 2020 experienced a cyber attack that compromised the information of 186,000 customers. Following a four-month ...

The New South Wales government has launched an integration with Google's Android Pay, allowing customers to use the digital platform to pay for government services at all Service NSW centres across ...

New South Wales has launched its first wave of digital licences, which allow a licensee to store them on a smartphone or tablet. Residents of the state are now able use the Service NSW app to store ...

From creating the app that houses the digital licences to dealing with unexpected popularity, Service NSW details how it built and launched the New South Wales digital driver’s licence and photo card.

The opt-in feature is available through the Service NSW app, making it easier for people to access their identification and was designed to meet international security standards. Eligible applicants ...

Service NSW has overhauled its cloud security and networking architecture, centralising threat detection and connectivity within its AWS environment. The agency implemented AWS Security Hub alongside ...