ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...
Business Wire

ServiceNow Expands Generative AI Capabilities With Case Summarization and Text-to-Code to Drive Speed, Productivity, and Value

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced expanded generative AI capabilities, case ...

ServiceNow AI Push Targets Workflow Automation And Telecom Roaming Growth

ServiceNow (NYSE:NOW) has launched its AI-powered Autonomous Workforce and EmployeeWorks platforms, aimed at automating ...
SiliconANGLE

ServiceNow expands its generative AI toolbox with case summarization and text-to-code

ServiceNow Inc. said today it’s expanding its Now Assist family of artificial intelligence features with the launch of two brand new capabilities. The new features include Case Summarization, which ...

ServiceNow AI Launch Tests Investor Patience After Sharp Share Price Slide

ServiceNow has launched Autonomous Workforce and ServiceNow EmployeeWorks, introducing AI specialists for enterprise automation. The launch follows the acquisition of Moveworks and integration of its ...
diginomica

From call trees to agentic AI - how Kingfisher is winning back employee time for customers

Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...
Onrec

ServiceNow launches Autonomous Workforce that thinks and acts; adds Moveworks to the ServiceNow AI Platform

ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today launched Autonomous Workforce, AI specialists ...
Seeking Alpha

Uncovering The Value Proposition Of ServiceNow: A Compelling Case For Investment

ServiceNow is a consolidator of point solutions, offering a platform that integrates with existing IT architecture and applications. The company's value proposition for Fortune 500 companies lies in ...
Diginomica

ServiceNow CEO says process optimization is the “single biggest generative AI use case in the world today”

Upon releasing the company’s Q1 2024 earnings, ServiceNow CEO Bill McDermott outlined why the digital workflow vendor sees huge opportunity with generative AI. Digital workflow vendor ServiceNow has ...
VentureBeat

ServiceNow expands platform with additional generative AI capabilities to ease enterprise productivity

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Low-code enterprise automation company ServiceNow has announced the ...
ZDNet

ServiceNow's 4 key AI principles and why they matter to your business

ServiceNow is a $9 billion platform-as-a-service provider. Just about 20 years old, the Santa-Clata, Calif.-based company focused initially on IT service management, a strategic approach to managing ...
24/7 Wall St.

ServiceNow Jumps 8.78% as Reddit Reconsiders Whether the AI Selloff Went Too Far

A cloud-based enterprise platform that is heavily focused on AI and automation, ServiceNow (NYSE:NOW) shares are up 8.7% over the past week, snapping a stretch that took the stock down 41% over the ...