Missed flights, cancelled services, and ignored refund requests are common consumer issues in the UK. In most cases, the problem is not a lack of legal rights, but the absence of formal structure.

Last month, Ray Palena boarded a plane from New Jersey to California to appear in court. He found himself engaged in a legal dispute against one of the largest corporations in the world, and ...

District Court Judge Michelle Comeau joins producer/host Coralie Chun Matayoshi to discuss what types of cases are heard in Small Claims Court, filing costs and procedures, notice to defendant, what ...