Bisignano spoke about the agency's "enhanced workflows" even as the SSA faces staff reductions under the Trump administration ...

Social Security introduces digital-first changes that may reshape how millions of beneficiaries access services and receive monthly payments.

The Social Security Administration is making changes it says will improve efficiency and strengthen the program. Some of the ...

Your monthly Social Security payment hasn’t arrived on time. You call Social Security’s 1-800 number, and a chatbot answers. The bot provides no helpful information. You repeatedly ask to be connected ...

The Social Security Administration (SSA) recently reassigned a small share of its field office employees in an effort to bring down lengthy wait times for the agency's national 800 phone number.

Thousands of Shasta County residents and about 6.5 million Californians benefit from Social Security. Congress has yet to make a deal to avoid a shutdown.

After this year’s staffing cuts, some people wait for hours, others sail through. But overburdened field office workers carry ...

Members of Congress and advocates say the Social Security Administration is providing the public with misleading information about how long it will take to resolve their problems. Over the last ...

Medicare scammers will usually contact you by phone and use several tactics to take advantage of you. Find out what they are ...

Your monthly Social Security payment hasn’t arrived on time. You call Social Security’s 1-800 number, and a chatbot answers. The bot provides no helpful information. You repeatedly ask to be connected ...