I purchased a Travelpro Platinum 29-inch suitcase with a lifetime warranty in 1998. The bag handle broke and is inoperable.

TRAVEL TROUBLESHOOTER Travelpro cannot repair a suitcase even with a lifetime warranty David Tashji purchased a Travelpro Rollaboard in 1998, which came with a lifetime warranty. Now the retractable ...

Dear Heloise: We haven’t come across this in your column yet! Here’s what to do if the retractable handle of your suitcase suddenly gets stuck and won’t go down, no matter how hard you try to jiggle ...

Whether you’ll be hitting the road or taking to the skies this season, the right luggage can make your journey a lot smoother. "A good suitcase should be easy to handle, durable, and secure," says ...

David Tashji bought a Travelpro Platinum suitcase in 1998 that included a lifetime warranty. Almost three decades later, the retractable handle finally broke, making the bag inoperable. When Tashji ...

Q: I purchased a Travelpro Platinum 29-inch suitcase with a lifetime warranty in 1998. The bag handle broke and is inoperable. Related Articles Frontier Airlines melted my stroller. Why won’t it pay ...

Q: I purchased a Travelpro Platinum 29-inch suitcase with a lifetime warranty in 1998. The bag handle broke and is inoperable. My attempts to get it repaired have not succeeded because the parts are ...