GREEN BAY, Wis. (WBAY) - You may get a pop-up that looks like a security warning, telling you that there’s a major issue with your computer. However, you shouldn’t follow the directions on the screen.

Q: When I searched Google for the tech support number for Norton Antivirus, the person that answered sounded extremely foreign and wanted my credit card number, so I hung up. How can I get the real ...

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...

GREEN BAY, Wis. (WBAY) - A message pops up on your computer: “Your computer has been locked up.” “A scare tactic on this fake pop-up that looks like a virus,” says Nathan Drager, president of Quantum ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

CHICAGO - For consumers who turn over control of their computers to remote technicians online, the fix may already be in. A growing number of remote tech support scams are popping up, in which users ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...