A small fire department with a good reputation for professionalism at incidents is sure to have a strong training program as one of its attributes. Training as a means to proficiency sounds easy. Sit ...

Striving for operational excellence is crucial for business success today. In a previous article, I discussed driving operational success through an effective annual planning process. I encouraged ...

According to the Process Excellence Network, 2025 will see a laser focus on operational excellence as a pillar of survival and competitiveness. Optimized process flows -- the right people, following ...

All supply chain organizations operate with performance expectations and target KPIs. The methods used to set those targets vary and as a result an organization may achieve its targets. But ...

From a COO's perspective, operational breakdowns at scale are less about execution and more about how the organization is ...

This publication highlights human and organizational lessons of the Fukushima Daiichi accident and discusses how to make owner/operating organizations of nuclear power plants more sustainably robust ...

Many manufacturers treat continuous improvement like free samples at Costco — tasting a little bit of this and a little bit of that to see what they like. That can lead to good results, but a risk is ...