With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

User A, with Windows 8.1 machine and Outlook 2013 (32-bit), install, using Dynamics CRM 2015 Plugin, everything work great (BTW, our CRM server is running CRM 2016). Everything works great. Move that ...

Microsoft is previewing the next major version of its Dynamics CRM (customer relationship management) software, code-named “Titan,” with a growing number of its partners in the run-up to the mid-2007 ...

Microsoft is previewing the next major version of its Dynamics CRM software, code-named Titan, with a growing number of its partners in the run-up to the mid-2007 product release. Microsoft announced ...

Microsoft last week revealed some new details about Dynamics CRM 2016, emphasizing functionality designed to empower customer service agents. It will be released in both cloud and on-premises versions ...

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...