Consumers today are savvier than they've ever been; they are happy to spend time comparing and contrasting businesses, reading reviews and seeking referrals from family and friends. They often hunt ...

Offering customers more than just the product or service they buy, such as free support or training, lets you add value to your product or service a customer might not be able to get elsewhere. The ...

Value-added teacher evaluation has been extensively criticized and strongly defended, but less frequently examined from a dispassionate scientific perspective. Among the value-added movement’s most ...

Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...

With “value added” methods of measuring student-learning gains continuing to grow in popularity, policymakers and researchers met here last week to explore possible new ways of using the sometimes ...

Forbes contributors publish independent expert analyses and insights. I am the Kester and Brynes Professor at Columbia Business School and a Chazen Senior Scholar at the Jerome A. Chazen Institute for ...