LONDON (Reuters) - Upmarket grocer Waitrose said on Sunday it had spent more than 10 million pounds developing a new website for its home delivery service, stepping up the competition for Ocado Plc .

Waitrose is trialling a service where delivery drivers will be able to put customers' shopping in their kitchens while they are out. The 'While You're Away' service will be tested by 100 customers in ...

KEIRA Knightley and Traitors star Joe Wilkinson star in Waitrose’s Christmas advert, and it pokes fun at a famous Love ...

Weighing up which supermarket to buy everyday essentials from can be tricky with price matches, loyalty points and variation of brands to consider. To help customers save on basket staples, Waitrose ...

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Even champions of customer service can get it wrong, especially if they leave their reputations in the hands of third parties, as John Lewis Partnership (JLP) supermarket chain Waitrose appears to ...