A Fluid Workforce Model is a strategic framework that treats talent as a variable resource rather than a fixed overhead. Instead of relying solely on a headcount of permanent staff, companies build a ...

Economic variables also play a central role. Rising GDP per capita increases healthcare utilization rates as households are ...

New release brings predictive intelligence, regional expansion, and enhanced employee performance tools to contact center operations. Aspect, a leading provider of cloud-based workforce management ...

Workforce planning is a critical, multifaceted discipline that strives to ensure that organisations – whether in healthcare, education, manufacturing or service industries – have the right number of ...

There are significant benefits to creating a cross-functional workforce governance model that both promotes trusted employee relationships and enables a collaborative approach, said Kathye Habig ...

It is the responsibility of a healthcare professional, usually a clinical manager within each unit, who often has more pressing patient care activities to accomplish. Each day, the manager has to ask ...

Genesys(R), a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar(TM): Workforce Engagement Management (WEM), 2025 Report. Frost & Sullivan ...

Logile, Inc., a leading provider of AI-driven workforce and store operations solutions, and FrontlineXP, a UK-based consultancy focused on frontline workforce transformation, today announced a new ...

The system generates daily forecasts of cargo tonnage, ULDs, and piece counts by flight, truck, customer, transport mode, and ...

Calabrio, the workforce and conversation intelligence company, today announced its Workforce Intelligence solution at its annual Calabrio Customer Connect (C3) event, offering AI-powered workforce ...