Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more than ...

Austin, Texas, Dec. 15, 2022 (GLOBE NEWSWIRE) — Zoho Corporation, a leading global technology company, today launched new tools for Zoho Desk, the anchor application in the company’s customer service ...

Zoho said today that it is increasing its offerings into the Google Apps Marketplace, adding Zoho Invoice and Zoho Creator Helpdesk into the mix. The company already provides two of its products - ...

The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

With enterprises looking to achieve cost savings as their top priority in managing their IT systems, the IT help desk market is getting commoditized very fast, leaving little room for any disruptive ...

The cloud software company is aiming to meet the changing customer service needs of consumers with its new blended conversations tool. SaaS provider Zoho has launched several new tools for Zoho Desk, ...

TENKASI: Zoho on Friday launched Zoho Desk, a help desk software built at it development centre in Tenkasi in Tamil Nadu. Zoho Desk uses customer data from past interactions and from other Zoho ...

Zoho Desk's new version offers one-of-a-kind Blended Conversations feature, combining human-driven conversation and machine-intelligence conversational services. New user interface offers greater ...

Dubai, UAE — ManageEngine, the real-time IT management company, today announced the integration of its flagship MSP offering, ServiceDesk Plus MSP, with its parent company’s sales and finance apps ...

A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...