In a blog post published Monday, WhatsApp announced an expansion of its "Channels" discovery and business tools, designed to ...

I talked with a professor of advertising to make sense of what this means for all of us who use those social media platforms.

Anyone whose phone number is just one digit off from a popular restaurant or community resource has long borne the burden of either screening or redirecting misdials. But now, AI chatbots could ...

Meta is finally rolling out ads on WhatsApp’s Status and Channels.WhatsApp founders opposed ads, but Meta is pushing to ...

Meta’s move is a big change for the messaging service app, whose founders vowed to keep the platform free of ads when they ...

A WhatsApp AI assistant user was terrified and embarrassed when the chatbot connected him to people whose numbers were not ...

WhatsApp says that users will start seeing ads in parts of the app, as owner Meta Platforms moves to cultivate a new revenue ...

Social media giant Meta Platforms (META) is not above this trend among companies. In fact, Meta Platforms is doubling down.

As AI-powered tools like ChatGPT and Gemini continue to raise the bar, Meta AI is joining the league with new capabilities ...

End-to-end encryption is still guaranteed, and Meta also said that if users only use the app to call or message their ...

Will Cathcart, head of Meta's subsidiary, announced the launch of WhatsApp channels with subscriptions and advertising. He says the rollout of artificial intelligence does not compromise the privacy ...

Meta is making its first major minority investment in an outside company as it tries to catch up to a growing field of ...