New capabilities across the 8x8 Platform for CX help teams resolve issues on first contact, streamline follow-ups, and work more efficiently – without added complexity "Today’s experiences are only as ...

Whether due to differing personalities, miscommunications or competing priorities, workplace conflicts and employee relations issues are inevitable. However, the way leadership handles these conflicts ...

The average person spends about 85,000 hours of their life at work, much of which is spent working alongside colleagues. With so many daily interactions, it’s no surprise that issues arise in these ...

It’s not surprising that parents want to protect their kids. Caring parents work hard to help their children have the happiest childhoods and the brightest futures possible. As a result, many parents ...

Lauren Giella is a Senior Reporter based in New York. She reports on Newsweek's rankings content, focusing on workplace culture, health care and sustainability, profiling business leaders and ...

Users of the Samsung Galaxy S24 Ultra have been reporting persistent issues with slow or non-functional charging, a problem that has sparked widespread concern given the phone's reputation for fast ...

Every small business owner wants happy, satisfied customers. But are those customers coming back? Loyalty is not only the holy grail of a sustainable business, it’s also harder to achieve than most ...

No one likes to drop a $1,000 or so on a new phone, only to have it act up. iPhone users especially. But issues continue to persist with the new model 15. Fortunately, Apple is coming to the fore to ...

WILKES-BARRE — The Pennsylvania Public Utility Commission (PUC) on Wednesday said it will evaluate and consider a joint settlement that addresses widespread consumer billing issues by PPL Electric ...