If your applications can’t find the scanner & you see The device is offline message, this post will help you. When multiple devices are connected to the computer, it may so happen that ...

According to a recent report, in a new support document on Apple’s official website, the company admits that when users use the scanner on a Mac computer, errors may occur.

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If you later choose to scan from a different app and get the same error, repeat these steps. This article will be updated when Apple releases a macOS update with a permanent fix.