Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

Before you proceed with further troubleshooting, check the Xbox Live service status. There is a possibility that there is a problem with the Xbox service. If there is an outage with the Xbox servers, ...

Extend your console lifecycle beyond its warranty. I always enjoy seeing more work going into the right-to-repair. It’s a great way to see your items continue booting up for the long haul. There have ...

You can now find official Microsoft parts for the Xbox Series X and S on iFixit. There are also step-by-step repair guides for both the digital and disk drive editions. iFixit is best known for ...

You need this update to use your console, but something went wrong. For help, visit xbox.com/xboxone/update/help. This error message shows that there was a problem ...

Gaming peripherals don't last forever, and controllers are no exception. With heavy use and frequent gaming sessions, Xbox controllers can be hit with all kinds of problems, like stick drift or ...

With the launch of the Xbox Series X and Xbox Series S, we’ve finally got out hands on the new Xbox controller. If you’re trying to use it in Bluetooth mode, then you might have run into an issue with ...

Over a thousand gamers complained about not being able to join Xbox's party chats on Friday, prompting questions about whether there were issues with servers.

Microsoft has been making great strides in repairability with regards to their Xbox support. This is to the benefit of both individuals looking to repair devices and organisations looking to partner ...